Thank you for choosing mnrtsu.top! We want you to be satisfied with your purchase. If you have any issues with your order or need to return or exchange the product, please carefully read the following Refund and Return Policy.
- Refund and Return Terms
Return Timeframe
You have 30 days from the date you received the item to request a return.
Item Condition
Returned items must be in new, unused, and unwashed condition, with all original tags and packaging. Returns will be rejected if the item has been worn, washed, or damaged.
Non-Returnable Items
Certain items may not be eligible for returns, such as:
Customized items
Special Offer items
Gift Cards - Return Process
To request a return, please contact our customer service team at sandersjimmy2257@outlook.com and provide your order number and the name of the item you wish to return.
Returning an Item
Once your return request is approved, please return the item as follows:
Use the original packaging or similar packaging to keep the item secure.
Market your order number on the outside of the package. Ship to the following address:
No. D01-285, Qisheng Building, Yincheng Avenue, Chengguan Town, Gucheng County, Xiangyang City, Hubei Province - Refund Policy
Once we receive and inspect the returned merchandise, we will process your refund within 5-7 business days. The refund will be credited to your original payment method.
If the item is not returned according to our return terms, we reserve the right to refuse the refund. - Shipping Costs
Shipping costs for the original order and return postage are generally non-refundable unless the item is defective or shipped incorrectly. - Exchange Policy
If you wish to exchange an item, please follow the return process to request a refund and place a new order for the item you desire after returning it.
Thank you for your support of mnrtsu.top. We look forward to providing you with a great shopping experience!